Contact Us

Customer Support

If you have any questions regarding orders, shipping, returns, or general inquiries, please contact us by email.

We aim to respond to all messages within 24 hours on business days.


Contact Information

Email:
smokelyclub@smokelyclub.com


Order & Service Inquiries

For faster assistance, please include the following information in your email (if applicable):

  • Order number

  • Registered email address

  • Brief description of your inquiry

This helps us locate your request and respond more efficiently.


Important Notice

  • This website is intended for adult users only.

  • We do not provide in-person support or telephone assistance at this time.

  • All customer service communication is handled exclusively via email.


Business Hours

Customer service emails are reviewed Monday to Friday.
Responses may be delayed during weekends or public holidays.