Privacy policy

OVERVIEW

This Privacy Policy explains how Cigaussie (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or interact with our website.

This website is intended for adult users only. By using our site, you confirm that you meet the minimum legal age required to purchase tobacco-related products in your jurisdiction.

INFORMATION WE COLLECT

We may collect the following types of personal information when you interact with our website:

Information You Provide

  • Name

  • Email address

  • Shipping address

  • Order and transaction details

  • Communications sent to us by email

Payment information is processed securely by third-party payment providers and is not stored on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and basic interaction data

This information is used solely for website functionality, security, and performance analysis.

HOW WE USE YOUR INFORMATION

We use personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Communicate with customers regarding orders or inquiries

  • Maintain website security and prevent fraud

  • Comply with legal and regulatory obligations

We do not use personal information for unsolicited marketing purposes.

SHIPPING & DELIVERY INFORMATION

Orders are generally processed shortly after confirmation.

Under normal circumstances, delivery is expected to occur within approximately three (3) business days after an order is placed.

Delivery times are estimates only and may vary due to destination, carrier operations, local regulations, or other factors beyond our control.
We do not guarantee delivery dates.

COOKIES

We use cookies and similar technologies to ensure basic website functionality and improve user experience.

You may control or disable cookies through your browser settings. Disabling cookies may affect site performance.

SHARING OF PERSONAL INFORMATION

We do not sell or rent personal information.

Personal information may be shared only with trusted third parties when necessary to operate our services, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting services

All such parties are required to handle information securely and only for authorized purposes.

DATA SECURITY & RETENTION

We take reasonable technical and administrative measures to protect personal information.

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

AGE RESTRICTION

Our website and services are intended for adults only.
We do not knowingly collect personal information from individuals below the legal age required to purchase regulated products.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your data

Requests may be submitted using the contact information below. We will respond within a reasonable timeframe.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of the site constitutes acceptance of the updated policy.

CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at:

smokelyclub@smokelyclub.com